A little help along the way.

For a question, a problem, or an idea, email jeremy@threshold-app.com. In the app, you can also open Profile and choose Message Jeremy for a private conversation with the founder of Threshold.

For a technical issue, include your device model, app version, and what you were trying to do. Please do not send passwords, payment details, or private journal entries.

Manage a subscription

On your iPhone, open Settings, tap your name, then Subscriptions and Threshold. Apple manages subscriptions purchased through the App Store.

Apple’s cancellation instructions →

Deleting Threshold or deleting your Threshold account does not cancel your Apple subscription.

Restore a purchase

Use the Apple account that made the purchase. Open Threshold’s upgrade screen and choose Restore purchases. If the purchase is still not recognized, contact us with the error message. Do not send your payment details.

Your account and writing

To delete your account, open Profile → Settings → Delete account in Threshold. You will be asked to verify your identity before deletion.

If you cannot sign in or need help with your data, contact support. We may need to verify account ownership before acting on a request.

Your journal is private to your account. Sharing with a Circle is a separate choice. Save any writing you want to keep before deleting your account.

For small-group leaders

Interested in trying Threshold with your group? Tell us a little about your group and how you hope to use it. We would like to learn what makes a shared Scripture practice useful.

Get in touch →